Our Story
Our journey began with a passion for helping car dealerships overcome the challenges of managing customer complaints and maintaining a positive reputation. By combining our expertise in the Consumer Rights Act 2015 with a commitment to exceptional customer service, we’ve built a company focused on delivering tailored solutions that drive success for dealerships.
Our team is driven by a passion for pushing boundaries and setting new standards for complaint handling. Join us on this exciting journey as we redefine the landscape of finding fair and reasonable resolutions
Expert Team
Our team is composed of experienced professionals with a strong background in customer service, complaint resolution, and automotive industry knowledge. With a focus on efficiency and customer satisfaction, we work collaboratively to provide effective solutions tailored to the unique needs of each car dealership.
Laura Baker
Founder & Director
Verity Lowe
Founder & Director